The contractor shall identify and
segregate all non-conforming product(s) to prevent its unintended use or
Jet Propulsion Laboratory (JPL)
shall reserve the right to perform final verification of product,
determine if product is non-conforming, and disposition product upon
receipt at JPL.
The Contractor shall use JPL Form
7178, Supplier Non-Conformance Reporting, to document each non-conformance
remaining at time of delivery to JPL.
The Contractor shall include a
signed copy of each JPL Form 7178 and any supporting documentation or
correspondences with JPL relative to each nonconformance, with each
shipment of the product to JPL.
Nonconformance is defined as a
condition of any article, material or service in which one or more
characteristics do not conform to requirements specified in the contract,
drawings, specifications, or other approved product description. This
includes failures, discrepancies, defects, anomalies, and malfunctions.
The contractor may be issued a
Supplier Corrective Action Request (SCAR) for violation of quality clause
QC39a for non-conformances found at JPL not reported to JPL on Form 7178.
The contractor performance on this
Purchase Order/Contract is reviewed at the JPL Supplier Quality Board
(SQB) and any SCAR activity is a contributing factor in removal from the
JPL Approved Supplier List (ASL).